Legal

Privacy Policy

This policy explains how PromptsVault collects, uses, and protects your information. Last updated: May 1, 2026.

Information We Collect

  • Your account details, such as your name and email address.
  • Your plan and billing information, such as whether you are on a free trial, monthly plan, or yearly plan.
  • The content you create in PromptsVault, such as folders, bookmarks, tags, and saved templates.
  • Basic usage and service information needed to keep the app running safely and reliably.

How We Use Information

  • To create and manage your account.
  • To provide PromptsVault features and save your data.
  • To run trials, process subscriptions, and handle refunds.
  • To keep the service secure, prevent abuse, and fix problems.
  • To send important account and billing updates.

Where Your Data Is Stored

  • Some extension data may be stored locally on your device so features work quickly.
  • If cloud backup/sync is enabled, relevant account data is stored securely in our cloud systems.
  • Data sent between your browser/extension and our services is protected in transit using standard HTTPS encryption.

Data Sharing and Third Parties

  • We do not sell your personal data.
  • We do not share your data with third parties for advertising.
  • Your email is shared only with our payment provider so billing and subscriptions can be handled securely.
  • We use trusted service providers to run the product, and they are required to protect your data.

Data Retention

  • We keep your data for as long as needed to provide the service to you.
  • Some billing records may be kept longer when required by law.
  • When data is no longer needed, we delete it or make it anonymous where possible.

Your Rights and Choices

  • You can request access to, correction of, or deletion of your personal data (subject to local law).
  • You can manage billing actions, including refund requests, from the extension Account section when eligible.
  • You can contact us anytime for privacy questions.

Legal Requests

  • We may disclose information only when required by law, legal process, or to protect our legal rights and users.

Policy Updates

  • We may update this Privacy Policy from time to time.
  • When we make updates, we will post the revised version on this page and update the 'Last updated' date.

Security

  • We use reasonable safeguards to protect your information.
  • No online system is 100% secure, but we continuously improve our protection practices.

Contact

If you have privacy-related questions, please contact our support team and include your account email so we can process your request quickly.